Web UI and Charts not Loading for Some Customers

Incident Report for SignalFx EU0

Resolved

This incident has been resolved.

Posted Jul 29, 2019 - 16:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 29, 2019 - 16:25 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 29, 2019 - 16:24 PDT

Update

Indexing and discovery of new time series is delayed. However, datapoints are being ingested.

Posted Jul 29, 2019 - 16:04 PDT

Investigating

Web UI and charts are not loading for some customers. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

Posted Jul 29, 2019 - 15:57 PDT

This incident affected: SignalFx Web Interface and Alerting.